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WHEN SOMETHING WORKS, IT SHOWS
Trusted by 1,500,000+ sellers & buyers
10,000+ institutions connected globally
1 billion+ accounts covered
Millions saved in payment processing fees
OUR MISSION
To connect the world by enabling anyone to do business
Frequently Asked Questions (FAQ)
What is DRUO?
DRUO is a payment method that allows you to pay businesses directly from your bank account. With DRUO, you no longer need cards or payment apps to pay merchants. Just connect your account once to DRUO and pay with one click or automatically.
Can I use DRUO to accept payments at my business?
Yes. You can learn more about DRUO for Business here.
How do I make a one-time payment with DRUO?
For one-time payments:
- Choose the “Pay by Bank with DRUO” option at checkout.
- Select your bank and follow instructions to approve transactions.
- Review and authorize the specific payment amount.
- Your payment will be securely processed and we’ll notify you of the outcome.
Is it safe to use my bank account with DRUO?
Yes, DRUO prioritizes your security with encryption, multi-step verification, and real-time monitoring for any suspicious activity. Your payment information is never shared with the merchant.
Are there any fees for paying with DRUO?
No, DRUO does not charge consumers any fees for payments, making it a cost-effective way to pay without the added expense of credit or debit card fees.
Can I use DRUO for paying merchants internationally?
Yes. You can use DRUO to pay businesses internationally if your bank is part of our network.
Can I cancel or manage my recurring payments with DRUO?
Yes. You can manage or cancel recurring payments by contacting the merchant you connected your account to. Contact the merchant directly for any adjustments to your payment agreement.
If you need additional help, please feel free to reach out to us here: https://druo.com/en/contactus/
What if I need help with a payment?
Our support team is ready to help with any payment-related questions or issues. Contact DRUO support through our Help Center for assistance.